This position is for the Supervisor of Quality Assurance (QA), Engineering Configuration Management (ECM) & Special Emphasis Program (SEP) Certification Technology Team. This team plays a key role in supporting the technology needs of QA, ECM & SEP. This will be a highly visible, fast paced position and will be essential to ensuring our continued success in certification and delivery of Submarines, while optimizing and improving our processes to meet our customer’s expectations. 

A primary role for members of this group is the development, integration, piloting, and testing of capabilities/processes that are required to support QA and ECM business systems including but not limited to: Digital Enterprise, JCALS, ERS, 7G, and 3G. Specific responsibilities of the supervisor will include: overseeing the work of the Certification Technology Team, managing staffing requirements, developing technical bench strength and succession plans, developing and implementing organization health metrics, and coordinating priorities of multiple programs. 

This supervisor will be responsible for supporting adoption of digital capabilities (tool/processes) within the organization, as well as ensuring needs of the organization are understood and met. This will be accomplished by:  

• Working with QA organizations to understand technology needs  

• Initiating PMOs and CRs to support identified needs and continuous improvement  

• Developing requirements to support implementation  

• Actively participating in development and testing of Quality business applications roll-outs and enhancements  

• Escalating issues identified to required stakeholders  

• Maintaining cognizance and support Quality Software Applications (e.g. Engineering Report Workflow (ERWF) applications)  

• Working with QA, ECM and SEP Certification stakeholders to ensure processes and procedures are updated as required to support new/updated digital capabilities  

• Working with QA, ECM and SEP Certification stakeholders to assess opportunities for improvement and support initiation of PMO or CRs as required  

• Elevating needs, gaps and challenges to the appropriate value stream or IT organization  

• Tracking and managing PMOs and CRs required by QA, ECM and SEP Certification Team & Communicate that to Quality Leadership and internal customers  

• Monitoring compliance to business processes policies and procedures  

• Assisting in developing required training material & documentation (e.g. DPDs, job aids, procedures) 

• Working with (or become part of) Business Intelligence team to create a multitude of reports for EB departments  

In addition to the above expectations, the team will be asked to engage in identifying and working to find ways to improve the efficiency of existing processes (i.e. work with internal stakeholders to reduce paper processes, find ways to automate, etc). 

Occasional weekend support may be required to support emergent quality issues or Ship Certification. 

Minimum Requirements:

• A BS in Engineering, Information System Management or Computer Information Systems   

• 4+ Years of Engineering, Information/Computer System Management or Quality Experience 

• Must be able to read and interpret company policies and procedures 

• Must be able to obtain and maintain a security clearance through the Department of Defense 

Preferred Requirements:

• Bachelor of Science degree in System Engineering or Computer Information Systems 

• Preference may be given to internal candidates 

• Experience with program languages and software development 

• Project Management, “Systems” Engineering, or Agile Project Management 

• Previous supervisory or leadership experience is highly desired 

• Previous certification or training in continuous improvement, root cause analysis and technical writing 

• Experience with system requirements development  

• Teamcenter experience 

• Strong written and verbal communication skills 
• Strong communication and presentation delivery and development abilities 
• Building Trust 
• Problem Solving and Causal Analysis 
• Understanding of application development, integrations, enhancing systems and operations. 
• Technical Writing & Correspondence with Customer 
• Strong organizational skills and ability to prioritize task assignments 
• Demonstrated Ability to use judgment when solving issues and setting priorities 
• Ability to effectively communicate with supervisor Manager, and Director-level personnel 
• Demonstrated ability to lead and develop a team 
• Ability to maintain high level of attention to detail and data integrity 
• Previous experience interpret contractual requirements, manufacturing drawings, and military or commercial specifications 
• Previous work interacting with all levels of management, engineering, supervision and SMEs 
• Demonstrated computer proficiency in MS Office Suite and Engineering Related Software 
• Desire to learn new technologies and identify opportunities to improve internal Quality Assurance and certification tools 
• Demonstrated ability to coach and mentor new employees, especially in policies and procedures, technical writing and problem resolution 
• Demonstrated experience in formal correspondence with our External Customers 
• Previous work interacting with all levels of management, engineering, supervision and SMEs 
• Proven experience interfacing with NAVSEA, SUPSHIP, or other outside customers 
• Experience working with MS Project 
• Knowledge of/ Experience with managing software development programs