There’s never been a better time to join the shipbuilding industry. As demand for cutting-edge naval technology grows, General Dynamics Electric Boat is at the forefront-designing, building, and maintaining the most advanced submarines in the world. Our work is mission-critical, supporting the U.S. Navy and strengthening national security.

About Department 403 - Technical Services

The Life Cycle Support directorate is responsible for the development and maintenance of all submarine logistics products, including modernization and fleet support of submarines. Our mission is to provide the U.S. Navy five-star support that increases submarine Operational Availability and Capability. As part of this directorate, Department 403 – Technical Services provides writing, editing, logistics, and production services in the development and maintenance of logistic technical data (LTD) including ship systems manuals and component technical manuals for OHIO, SEAWOLF, VIRGINIA, SSGN, and COLUMBIA.

Role Overview 

The position entails working with a small team of text processors supporting approximately 60 Writers and Editors assigned to develop, update, and issue component and ship system technical manuals. Other tasks include typing correspondence and transmittals, as well as maintaining MS Word templates.

Moderate computer skills are necessary; experience must demonstrate computer experience and understanding of Microsoft Office products. Knowledge of correspondence formatting and experience with PC applications including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) are necessary to be successful in this role. Candidates must be able to adapt as the workload and position requirements change.

Key Responsibilities include, but are not limited to the following:

• Type, distribute, and file correspondences, such as letters to customers, internal memorandums, transmittals, and maintain electronic and hard copies.
• Create new or updating assigned manuals by incorporating markups via SGML or XML toolsets.
• Create IETM and complete internal review. Incorporate any corrections as requested.
• Complete peer review QAs on completed work prior to returning products back to D403 Writing.
• Communicate with writers and/or editors if necessary.
• General administrative duties to support to the Technical Services organization.
• Participate in continuous improvement efforts such as development of desktop guides, checklists, procedures, etc.

Required

• High School Diploma or GED
• 4-8 years of experience in a document management (drafting, transcribing, or preparing), data entry, transcription, or similar role
• Candidate must demonstrate error free word processing capabilities (45 wpm minimum)
• Ability to obtain and maintain a DoD Secret security clearance

Preferred

• Experience with Arbortext, SGML, XML, or HTM
• Experience performing document quality checks or similar accuracy-focused tasks

• Strong organizational skills and attention to detail
• Effective written and verbal communication skills
• Ability to work effectively in a team environment
• Willingness to learn and adapt to changing priorities
• General computer proficiency
• Proficiency in Microsoft Word and Excel

Why Join Us

• We offer a workplace where integrity, innovation, and excellence drive everything we do
• Competitive Pay & Benefits – Comprehensive healthcare, retirement plans, and tuition assistance
• Career Growth – Training, mentorship, and opportunities to advance within the company
• Stability & Expansion – We’re growing, adding thousands of new jobs across our facilities
• Inclusive Culture – Employee Resource Groups and community engagement
• Impactful Work – Every role contributes directly to national defense and the U.S. Navy’s mission